HizeCool

Welcome to Malaysia

April 30th, 2008Rantings Ramblings

It’s good to be in Malaysia… not.

1. LHDN spent a lot on the IT infrastructure as well as paying huge amount for bandwidth. But it cannot cater for the surge of traffic?

a) Is it the system is not ready for the e-Filing?
b) Is the bandwidth in sufficient?
c) Is the LHDN under the cyber warfare attacks? DDoS / Zombies attack?
d) Is the people inside not doing their job?
e) Did they analysis the take up rate as compared to last year? Increment of how many percentage?

2. LHDN did not have enough envelope when I went to submit my tax declaration yesterday. I was informed that I need to deposit my documents in a box. However, when I obtained the form I was not given any envelope. Some LHDN branches practicing different way of doing things.

a) the one at Menara Kausar only allow the document to be submitted in a sealed envelope. They did not provide sufficient envelopes. No form of acknowledge mechanism were identified.
b) the one at the Pandan Indah allows the document to be submitted without an envelope. They will acknowledge the receipt of the photocopy of the document.

I ended up confuse which is the right way for a first timer like me.

3. Going to both RHB and CIMB in Pandan Indah to get the Western Union Fast Cash. Both systems are down. Questions:-

a) Since these banks are the agents for Western Union, is the Western Union does not provide sufficient facilities to accomodate the services?
b) Is the banks shortchange the service? How come even the RHB at the KLCC also the same. Except that the system isn’t down. It’s just purely slow.
c) The services suck. big time. I was informed that the system was down. Hence, I told them that I been waiting for some time until it was my turn, the system goes offline. Great. What was the option? I asked. I been told that I can go to the BSN or Bank Rakyat to do the collection there. Yeah… right. Thanks alot. That’s helpful.

*My own personal remarks*
All the branches at the bank are connected via a private network provided by the local service provider here. Be it Telekom Malaysia or Time or watever. The monopolization of the infrastructure makes it costly for all the branches to have a higher bandwidth. Hence, giving each branch around 1Meg or 512k is not sufficient enough…. and btw, there are too many factors to be considered about.

However, the main point is it need to take some time to make the changes.

So, tell me about Malaysia.. tell me about it. It’s a love and hate relationship.

Read about the complains here:-
LHDN E-Filing Site Is Down
eFiling Crashing With 1 Day to Go
What the Fuck is LHDN doing ?
Income Tax e-filing Server down?