Car Insurance Claim Void

Under the Sun

PLEASE READ STORY. BEWARE !!!

This is a real story, my nephew told me, & I would like to share with all of you. Be careful, if u hv the habit of sending yr car for
car wash or similar matter (car jockey etc) while in shopping complex…

Two weeks ago my nephew sent his Toyota Harrier for car wash in the car park of Bangsar Shopping Complex while he had an appointment there. He handed the car keys to the car wash people n left the car park for his appointment.

After the appointment he went to collect his car, & the car wash people told him that his car had been collected. How CAN???
After a prolonged argument without any results, he had no choice, but to make a police report… n follow up by insurance claim…

Insurance company rejected his claim ‘cos the reason is the car was not stolen, the point of contention was why did he hand over the car keys to someone unknown, n why did he not wait there till the car washing was finished…???

So, be careful next time. If u really need to send yr car for car wash, better stay there and wait for yr car, if not, this may happen to you…

ALWAYS GET AN OFFICIAL RECIEPT LIKE YOU DO WHEN YOU SENT YOUR CAR FOR SERVICING AT HONDA, PROTON, TOYOTA… DON’T PLAY THE FOOL.

Pls forward this msg to your all your friends to warn all of them…

and on top of the email. here’s the reply

Dear Terry,

Thank you for the Information.
I am a Senior Manager with Mxxx Zxxxxx and confirm that if you
hand over the keys of your car for someone to take care example :- Car
Wash, Car Park and on your return if the Car is ‘taken’ away,
Insurer
will not pay for the ‘Loss’.

Regards,
K.Aruxxxxx
Regional Manager
GBD Region 2
Mxxx Zxxxxxx Ixxxxxx Bxx

nvr leave your car out of your sight?

On this day..

2 Responses to “Car Insurance Claim Void”

  1. pablopabla Says:
    May 6th, 2008 at 3:37 pm

    Lodge a complaint with Financial Mediation Bureau. When your nephew handed over the keys to the car wash centre, they became your nephew’s agents / authorised persons and are in custody of the vehicle. If they claim that a third party has cheated them of the vehicle, that means the cheating / loss was committed on your nephew as the principal.

    If that fails, sue the car wash company for loss by bailment.

    Interesting. I didn’t know that can be done….great to have a blogger lawyer around.

  2. terence Says:
    May 6th, 2008 at 8:01 pm

    I second pablo’s comment.

    MCIS ZURICH??? Write to them 1st. Shake them up a bit. If they do not respond, take it to the FMB.

    Not me la. Just I dun want to mentioned the name since its not my case. Just to share as I got it from an email

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